Frequently Asked Questions
Everything you need to know about your Kavala Collective experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that sale items are final sale and cannot be returned.
How do I care for my Kavala Collective apparel?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or ironing directly on prints.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I exchange an item for a different size?
Yes, we offer free exchanges for different sizes of the same style, provided the item is in stock. Simply initiate an exchange through our online return portal.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.